Privacy Policy – Bitstarz Casino
Bitstarz Casino is operated by Gareton B.V., a company registered in Curaçao under registration number 160656, with its registered office at Landhuis Zuikertuin at Zuikertuintjeweg z/n, Willemstad, Curaçao. The casino holds Curaçao Gaming Authority licence number OGL/2024/165/0185.
For New Zealand players, Bitstarz Casino should be treated as an offshore gambling site. Online gambling in New Zealand is regulated under the Gambling Act 2003, and Bitstarz Casino is not licensed by the New Zealand Department of Internal Affairs.
What Personal Data Bitstarz Casino Collects
Bitstarz Casino collects personal data when players register, use the website, contact support, make payments, or play casino games. This may include full name, date of birth, residential address, email address, contact details, identity documents and other information needed for account checks.
The casino may also collect financial and transaction data, including payment details, deposits, withdrawals, winnings and other account activity. Gameplay data may include wager history, win and loss records, game preferences and session activity. Technical data may include IP address, geolocation, device details, browser information and website usage data.
How Player Data Is Used
Bitstarz Casino uses personal data to create and manage player accounts, process deposits and withdrawals, verify identity, provide casino games and handle support requests. The data may also be used for fraud prevention, anti-money laundering checks, platform security, business analytics and legal compliance.
Marketing messages may be sent where the player has given consent or where account settings allow promotional contact. Players can opt out of regular marketing emails, but the casino may still send important account-related messages.
Sharing Data With Third Parties
Bitstarz Casino may share player data with service providers that support its business operations. These may include payment processors, IT and storage providers, marketing service providers, legal advisers, anti-fraud services and other operational partners.
Data may also be shared with public authorities, regulators or third parties involved in corporate transactions such as business transfers, mergers or reorganisations. Where data is transferred internationally, the casino states that it uses measures such as data transfer agreements or privacy checks for the destination country.
Player Rights Over Personal Data
Players have the right to request access to their personal data, correct inaccurate information, object to certain processing, request erasure where there is no legal reason to retain the data, request data portability and withdraw consent for optional processing.
Some data cannot be deleted immediately if the casino must keep it for legal, regulatory, anti-money laundering or business reasons. Financial and transaction records may be retained for at least five years.
Privacy Contact and Responsible Gambling
Privacy-related requests should be submitted in writing to Bitstarz Casino support at [email protected]. New Zealand players who feel their gambling is no longer under control can also contact Gambling Helpline on 0800 654 655 or Problem Gambling Foundation NZ at www.pgf.nz.
